sierra fish and pets return policy

They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. We will have a wide variety of dogs available, young and old, small and large! This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. 1. All of our made for a major retailer/brand items offer significant savings off their original retail price. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. You will not use any knife purchased from Sierra for an unlawful purpose. We will have a wide variety of dogs available, young and old, small and large! Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Any item not meeting the condition standards of this policy will be returned at the customers expense. Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Stay up to date on New Arrivals, email exclusives & more. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. Awesome Local pet and fish store. 2023 COLD WIRE MEDIA. Please include a copy of your invoice with the return as proof of purchase. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Thursday 11am - 7pm. Saturday 11am - 7pm. We are unable to accept returns on clearance items. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. See our selection of cat toy, cat treats, or cat furniture. (Updated 2023), Why Are Diamonds So Expensive? If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Must ship Standard Ground within the 48 contiguous U.S. only. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. If the fish is dead, you can exchange it for a live fish. We strive at this location to be the very best all around pet store in the Seattle metro area. There are 3 amazing stores that lets you return the fish you bought from them! This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. The email will contain track package button(s), order details, and your tracking number(s). (2023 Updated), Why Is Chilean Sea Bass So Expensive? If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. It also allows you to buy many varieties of live fish from its stores. Fuel (for lanterns, lighters, stoves, etc.) We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. 601 S Grady Way Suite M, Renton, WA, US, 98057. This fee covers return shipping from you to us. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. The sale of air rifles is restricted by some federal, state and local laws. Sunday 11am - 5pm. No, Petsmart does not accept the return for fish bought from other stores. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Sierra Fish & Pets | Renton WA A The phone number for Sierra Fish & Pets is: (425) 226-3215. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. We . Shop. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. During this time, you can exchange the fish or request a refund for the value of the fish. Free shipping is never truly free. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. If items are left in the cart for several days and you discover they are removed, they may be sold out. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. Get Sierra Fish & Pets can be contacted at (425) 226-3215. Sierra Fish & Pets was originally opened in 1972 under the previous name . The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. In general, all Petsmart outlets should accept dead fish returns within 14 days. Yes, Petsmart accepts returns for all kinds of fish that it sells. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. For security reasons, we keep a separate database to store web registrations. Looking to enhance you aquarium?? We must be notified within two days of the orders arrival to insure proper handling of your claim. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. A Sierra Fish & Pets employs approximately 20+ people. However, some stores may not accept dead fish in certain locations. It is spread all over the country, and you can easily find them on their website as well. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. And the prices you got to be kitten me!! When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. In some cases, they may be able to see signs of illness or disease. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. This will help them figure out which other fish may be a better fit for your tank or your preferences. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. If they appear completely cloudy or are sunken in, its a sign the fish is dead. PetSmart can test your water to find out what kind of problems you may have. Save. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. Website. Small Animals and Fury friends for any and all level of care. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. It does not mean that you cannot return these items if they do not meet up the requirements provided. SAVE $10 off $100 with Code: . Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. They can also get sick when they come in contact with other fish that are kept in the same tank as them. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Enjoy an aquarium without lifting a finger. And when it comes to fish, Im very particular about the store brand. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. Not eligible for special shipping offers. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. There have been few complaints about some stores not accepting returns. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. This box shows you an itemized display of the discounts applied to each item and the price breakdown. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Keep them active with hamster wheels and run-a-bout balls. Fullest Answers And More. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Must ship Standard Ground within the 48 contiguous U.S. only. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. Although fish are small, they can hold a big place in the heart of their owners. See more definitions in our glossary located at the bottom of every page. This is why they include purchase receipts on return terms and conditions. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. We . We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. BBB File Opened: 11/12/2009. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Sierra has decided not to sell air rifles on-line. It is usually found at the bottom of our emails under the disclaimer. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Location of This Business. However, it is not guaranteed that all stores will accept the return. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Sun 21. The answer is simple. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Save my name, email, and website in this browser for the next time I comment. 601 S Grady Way Ste M, Renton, WA 98057-3229. It depends from store to store. February 18 @ 11:00 am - 3:00 pm. During this time, you can exchange the fish or request a refund for the value of the fish. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. returns will not be accepted. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. Item was purchased within 60 days of return. If a keycode has already been activated on your order, the keycode box will state "promo entered". We carry the best bird foods, supplies, and cages for your feathered friend. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. No Reviews. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. Directions. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Shop. You must have a receipt for the fish, and you must return it to the same store where you purchased it. Due to the nature of the closeout business, we often receive items in limited quantities. Sierra Fish & Pets. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. Please note: item (s) must be new, unused, in original condition and box, including all parts . They have detailed information on their website that tells you everything you need to know about these three fish breeds. If the fish that you return is alive and healthy, Petco re-sells it. PetSmart does have a warranty on their live fish. We will process your return or exchange after it arrives. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Hop to Sierra for all the supplies to keep your critters healthy and happy. They may even be able to print off a copy of the receipt. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. Cat You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. We base the cost on your total order amount. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. 3. Keycodes can only be used during the timeframe specified in the email. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. These items cannot be returned to Petco stores. Clear . Does Petsmart Sell Bunnies? Find something for your pocket pet to chew on like toys, treats, and sticks. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. Train them with harnesses, head collars, and muzzles. as the full amount of these methods of shipping cannot be refunded. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. We specialize. Avoid using tap water since it may be harmed by it. When your order has been shipped, you will receive a shipment confirmation email. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Must ship Standard Ground within the 48 contiguous U.S. only. Email this Business. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. If a discount is applied to an item you will see Discount Details near the item. Create the ideal habitat for your reptile by shopping our reptile supplies. We remind all our customers of our Air Rifle Policy, which remains in effect. Registration requires that you go through the registration process and choose a password. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. We understand that there are some exceptions. Please send your return to: If you are not completely satisfied, please contact a Customer Service Representative. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. For this information, you may have to find out from your nearest Petco store locally. Home - PetSmart - PetSmart Fish Return Policy. Merchandise credits issued for returns without a receipt may not be used for online purchases. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. C.O.D. Requests for item exchange using the traditional method will be subject to availability. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Within the 48 U.S., complete the online returns process. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". You will need to check to see if your fish is breathing. Hence, they ask for purchase receipts. PetSmart has an interesting return policy for certain products, like aquariums. No. Our policy is to break even on shipping and handling charges. (2023 Updated), Does Kroger Take Apple Pay? However, not all pet stores offer a return policy. Sierra Fish & Pets was originally opened in 1972 under the previous name . We are unable to accept returns on clearance items. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. If the gills are not moving, the fish is no longer moving and might be dead. Our product webpages state any applicable restrictions on the shipping of that product. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. PetSmart fish policy can assist you if you need to return your stray animal pet. Returns without a receipt will receive a non-transferable merchandise credit. Check with your nearest store via the contact details for confirmation. 0 Items in cart. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. We are considered one of the top rated saltwater aquarium stores in WA. Keycode expiration dates can be found in the disclaimer section of each and every email. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. No, Petco does not allow a return for those fish that you buy from other stores. Pet Supplies Plus has everything that a pet parent will ever need! If signed into your account, click on the track package button(s) to see the status of your order. NEW STORE HOURS: You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. No. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. Years in Business: 50. Business Started: 4/1/1972. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. You can only return your sick, dead and unwanted fish and get refunded for that. Must ship via truck within the 48 contiguous U.S. only. But you dont have to worry about that now. PetSmart tests water for free and will be able to tell you what is safe and what isnt. The staff will consult with you if your returns meet the criteria to be accepted. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. Ellisha has been a freelance writer for over 15 years. However, like humans, it is important to remember that pets sometimes have health problems. Any deviation from these criteria may result in a restocking fee. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. We strive at this location to be the very best all around pet store in the Seattle metro area. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. Any item not meeting the condition standards of this policy will be returned at the customer's expense. This is another American retailer that deals with pet supplies. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. Comfort them with tunnels, hide outs, and the correct cage. You can only return it, and the refund will be processed after approving the request. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Can I Return Fish To PetSmart? In some situations, damaged merchandise may need to be shipped back to us. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. If your fish doesnt work out for some reason, you might not want to keep it. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. Due to the weight and size, an additional shipping charge may apply. Shop for your canine companion here. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. Please call 1-888-THAT-PET for assistance.